Enhancing Professionalism

PMAR Dispute Resolution

PMAR’s Dispute Resolution Services enhance the level of professionalism within the Realtor® community through education and a formal complaint process. There are several ways to handle disputes with members that increase the likelihood of a favorable resolution that benefits all parties.

A Code of Ethics for Resolving Disputes

Maintaining high ethical standards has been at the center of the Portland Metropolitan Association of Realtors® since our organization began in 1911. Upon joining PMAR, every Realtor® takes an oath pledging to uphold the Code of Ethics of the National Association of REALTORS® (NAR) in their business dealings with clients, customers, and other Realtors®.

Even with the best of intentions, planning, and preparation, occasional disagreements arise between Realtors® and/or between Realtors® and their clients. PMAR provides a fair process by which consumers and Realtors® may file a grievance.

The information and links in this section pertain to the enforcement of the Realtor® Code of Ethics, including ethics complaints and violations and the mediation and arbitration of disputes as defined in Article 17 of the Realtor® Code of Ethics.