Resources

Best Practices

Guidelines for Courtesy and Professionalism

The following Best Practices have been developed by the Portland Metropolitan Association of Realtors® as aspirational guidelines to promote professionalism and courtesy among members. They are not intended to establish legal or ethical standards, which are already defined by Oregon law and the National Association of REALTORS® Code of Ethics.

PMAR encourages all brokerages to adopt these practices; however, doing so is voluntary and not subject to enforcement or regulation by the association.

To avoid confusion, we use the terms “agent” and “manager” throughout. This is intended to clarify roles without referencing specific licensing titles such as “broker” or “principal broker.”

Buyer Agreement Best Practices

In collaboration with legal counsel, the PMAR Broker Risk Management Committee developed “Best Practices–Buyer Agreements” to help guide our members. This is a member benefit to support risk reduction and promote consistency.

General Best Practices

The list outlines 20 professional conduct recommendations for agents and managers. These are based on common-sense professionalism and courtesy and are intended to support smoother transactions and better brokerage relationships.

Questions? Contact PMAR Professional Standards Administrator Diana Colin at 503-459-2156.