Participation in mediation is voluntary and is provided at no cost to PMAR members. PMAR has a select group of Principal Brokers that have been trained to serve as Mediation Officers and follow procedures as described in the National Association of Realtors® Code of Ethics and Arbitration Manual.
Mediation is an attempt to bring the disputing parties together in an informal setting to resolve their differences. The parties may agree to a mutual resolution of the matter or withdraw from the process at any time during the mediation conference. Any offers of settlement that were not accepted or any suggested resolution proposed by the Mediation Officer that was not accepted will not be introduced as evidence nor considered in any manner should the matter require arbitration. However, if the parties agree to a settlement of the dispute, and the settlement has been reduced to writing and has been signed by all the parties, the matter is deemed resolved and cannot be the subject of a subsequent arbitration hearing.
Disputed amount must be a minimum of $1,000.00 and Principal Brokers must participate in the process unless the disputants are or were affiliated with the same firm.
For more information, call PMAR Dispute Resolution Services Manager Susan Schneider or call 503-459-2156.